Privacy Policy

Data Controller

Woondecoraties (trade name of Profitable Digital Marketing) is responsible for the processing of your personal data.

Privacy email: privacy@woondecoraties.com

What Data Do We Collect?

We process the following personal data when you place an order or contact us:

• First and last name
• Delivery address and billing address
• Email address
• Phone number (optional)
• Payment details (processed via our payment providers, not stored by us)
• IP address and browser data (via cookies)
• Order history

Why Do We Process Your Data?

We process your personal data for the following purposes:

• Processing and delivering your order
• Sending order confirmations and shipping notifications
• Handling enquiries, complaints and returns
• Complying with legal obligations (such as accounting requirements)
• Improving our website and services (anonymised analytics data)
• Newsletter and marketing messages (only with your consent)

Who Do We Share Your Data With?

We only share your data with third parties where necessary:

• Carriers (PostNL, DHL or equivalent parties) for delivery of your order
• Payment providers (Stripe, PayPal) for payment processing
• Shopify Inc. as our e-commerce platform (data processor)
• Government authorities where legally required

We never sell your data to third parties.

How Long Do We Retain Your Data?

• Customer data and order history: 7 years (statutory accounting retention period)
• Marketing consent and newsletter data: until you unsubscribe
• Cookies: see our cookie policy on the website

Your Rights

Under the GDPR you have the following rights:

• Right of access to your personal data
• Right to rectification of incorrect data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing

Send an email to privacy@woondecoraties.com to exercise your rights. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl) or the data protection authority in your country of residence.

Cookies

Our website uses cookies. Functional cookies are necessary for the website to operate. We only place analytical and marketing cookies with your consent. You can always adjust your cookie preferences via the cookie banner on our website.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website uses SSL encryption (HTTPS).